Shipping Policy

1. Order Processing:
All orders placed with Piro Jewels are processed within 3-5 business days (excluding weekends and holidays) after payment confirmation. An email confirmation will be sent to you once your order has been processed and shipped.

2. Shipping Methods:
We offer the following shipping methods:
• Standard Jewellery Shipping: Estimated delivery time is 7 to 25 business days.
• Express Jewellery Shipping: Estimated delivery time is 7 to 15 business days.

Please note that delivery times are estimates and may vary based on your location and other external factors beyond our control.

3. Shipping Costs:
Shipping costs are calculated based on the weight of your Jewellery order and the selected shipping method. The exact shipping cost will be displayed during the checkout process before completing your payment.

4. International Jewellery Shipping:
Piro Jewels proudly offers international shipping to Jewellery enthusiasts around the world. International shipping costs and delivery times may vary. Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

5. Order Tracking:
Once your Jewellery order has been shipped, a shipping confirmation email with a tracking number will be sent to you. You can easily track your order by clicking on the provided tracking link or by entering the tracking number on our website.

6. Shipping Delays:
While we strive to meet the estimated delivery times, occasional delays may occur due to factors such as peak seasons, customs processing, or unforeseen circumstances. We appreciate your patience and understanding in such situations.

7. Undeliverable Jewellery Packages:
If a Jewellery package is undeliverable due to incorrect address information, refusal to accept the package, or failure to pick up the package from the carrier's designated location, additional shipping charges may apply.

8. Lost or Stolen Jewellery Packages:
Piro Jewels is not responsible for lost or stolen Jewellery packages once they have been marked as delivered by the carrier. Please ensure that the shipping address provided is secure and accessible.

9. Contact Information:
For any questions or concerns regarding your Jewellery order or our shipping policy, please contact our dedicated customer service team at pirojewels@gmail.com.